Frequently
Asked Questions
FAQs
Who We Are
Who is A1 Chips and how did it all begin? −
A1 Chips started with a simple mission — to bring authentic South Indian snacks
made using traditional recipes and honest ingredients to every household.
How many years has A1 Chips been in business? +
A1 Chips has been serving customers since 1970 — over 55 years of building trust
through consistent quality, authentic taste, and uncompromising freshness.
Where are A1 Chips products made? +
All snacks are manufactured in Coimbatore by A1 Chips & Exports India Pvt. Ltd.,
following strict hygiene standards and traditional preparation methods.
Our Snacks & Specialties
What types of snacks does A1 Chips offer? −
A1 Chips offers a wide range of banana chips, savouries like murukku and mixtures,
and traditional sweets made using time-tested recipes.
Why are A1 Chips banana chips special? +
A1 Chips banana chips are made from premium raw bananas, sliced fresh and fried
in coconut oil for authentic flavour and crunch.
Which snacks are best for first-time buyers in A1 Chips? +
Ultra Thin Banana Chips, hand-made murukku, and jaggery-based sweets
are customer favourites for first-time orders.
Health & Dietary Questions
Are A1 Chips products made in certified facilities? +
All A1 Chips products are prepared in hygiene-controlled, ISO 22000:2005 aligned and BRC Food Safety certified facilities, fully licensed under FSSAI guidelines.
Are A1 Chips snacks vegetarian? −
Yes, all A1 Chips products are 100% vegetarian and prepared in a vegetarian facility.
Does A1 Chips use preservatives or artificial colours? +
A1 Chips avoids artificial colours and flavours and uses minimal preservatives
only where necessary for food safety.
What oil does A1 Chips use for frying? +
A1 Chips primarily uses pure coconut oil, staying true to traditional South Indian methods.
Keeping Your Snacks Fresh
What is the shelf life of A1 Chips snacks? −
Most A1 Chips snacks have a shelf life of 30–45 days when stored properly.
Exact details are mentioned on each package.
How should A1 Chips snacks be stored after opening? +
Transfer contents to an airtight container and store in a cool,
dry place away from moisture.
Ordering & Delivery
Where does A1 Chips deliver in India? −
Orders are shipped directly from A1 Chips’ Coimbatore manufacturing facility.
PAN India delivery is available, and all orders are processed and dispatched
at the earliest.
Is free delivery available on A1 Chips orders? +
A1 Chips offers free delivery on orders above ₹499.
Shipping charges may apply for orders below this value.
Does A1 Chips offer international shipping? +
International shipping is available in A1 Chips to Singapore, Malaysia, UAE, and the USA.
Orders are packed using safe, airtight, food-grade packaging to retain
freshness throughout transit.
Payment & Returns
What payment methods does A1 Chips accept? −
A1 Chips accepts UPI, debit/credit cards, net banking, wallets,
and cash on delivery in select locations.
What if an A1 Chips order arrives damaged? +
Please contact A1 Chips within 48 hours with images.
The team will assist with replacement or refund as applicable.
Gifting, Combos & Bulk Orders
Does A1 Chips offer combo packs or gifting options? −
Yes, A1 Chips offers curated combo packs ideal for festivals,
family gifting, and special occasions.
Does A1 Chips accept bulk or corporate orders? +
Absolutely. A1 Chips supports bulk, corporate, and event orders.
Please contact the team for customised pricing.
Our Stores & Customer Support
Does A1 Chips have physical stores? −
Yes, A1 Chips has multiple outlets across Tamil Nadu and Kerala.
Product availability may vary by store.
How can customers contact A1 Chips customer support? +
Customers can reach A1 Chips via phone, WhatsApp, or email.
The support team is happy to assist.