Shipping policy

A1 Chips – Shipping Policy

Last updated: July 2026

Order Processing All orders are processed within 1–2 business days (Monday–Saturday, excluding public holidays). Orders placed after 5:00 PM IST or on Sundays/public holidays will be processed the next business day.

Domestic Shipping (India) We currently ship across India. Estimated delivery timelines are:

  • Metro cities (Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Kolkata, Pune): 2–4 business days
  • Tier 2 & Tier 3 cities: 4–7 business days
  • Remote/rural areas: 7–10 business days

Express Shipping

Express Shipping provides faster delivery for customers who need their orders sooner.

  • Delivery Time: Orders are generally delivered within 2–3 working days.
  • Priority Processing: Express orders are processed and dispatched on priority.
  • Delivery Note: Delivery timelines may vary slightly depending on the destination and courier service.
  • Unforeseen Delays: In rare circumstances, delivery may be delayed due to unforeseen events or conditions beyond our control, including extreme weather conditions, heavy rainfall, floods, landslides, earthquakes, natural disasters, road blockages, transportation disruptions, or other force majeure events. A1 Chips shall not be held responsible for delays arising from such circumstances.


Partial COD Policy

  • Parial Payemnt : A partial amount must be paid in advance to confirm the order.
  • Non-Refundable : If the customer fails to receive the order for any reason from their side , the advance payment will be non-refundable.
  • Customer Responsibility : By choosing Partial COD, the customer agrees to these terms and is responsible for receiving the order at the provided address.


Shipping Charges

  • Orders above ₹499: Free shipping
  • Orders below ₹499: Flat shipping fee of ₹90

Perishable Goods Notice A1 Chips products are food items with a defined shelf life. We take utmost care in packaging to ensure freshness during transit. However, we are not responsible for delays caused by courier partners that may affect product freshness beyond our control.

Tracking Once your order is shipped, you will receive a tracking number via SMS/email. You can use this to track your order on our courier partner's website.

Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at [your support email] with your order number and photos (if applicable). We will arrange a replacement or refund as appropriate.

Cash on Delivery (COD) COD is available on select pin codes. COD orders may take an additional 1 business day to process.